Whether you’d like to monitor a single UPS or help with managing your entire virtualized network, Eaton has a monitoring and management software solution. From monitoring event history, notifying you of alerts and delivering real-time status, Eaton software provides the tools you need to keep your critical equipment running at all times. How to obtain APC UPS-Link Protocol language Product Lines: Smart-UPS, Matrix, Symmetra NOTE: The UPS-Link Protocol is used only for APC smart signaling UPS models. This UPS-Link Protocol does not support SMX/SMT/SURTD/SRT models or other next generation UPS's without the use of the AP9620 Legacy Communications Card (LCC). Environment: All OS.
Hyperterminal is a communications program that isincluded free with Windows 95 and later. Although the program has somequirks, it's handy for sending data to serial displays. This tip sheetshows how to configure the program, and lists some known peculiarities.
Hyperterminal's publisher, Hilgraeve, offersfree and low-cost upgrades to the program, as well as more advancedcommunication software. It's very likely that most or all of the issueslisted here will be solved by downloading a new release from their site.
NOTE: If you just want to demo ourserial displays, try our free Windows serial-sender utility. Download the program here. |
Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. APC’s smart serial ports put TxD on pin 1 and RxD on pin 2. This means you go nowhere if you use a normal straight through serial cable. In fact, you might even power down the load if you plug one of those cables in. This is due to the odd routing of pins - DTR and RTS from the PC usually wind up driving the on/off line.
Setting up Hyperterminal
In a normal installation of Windows 95 or later,Hyperterminal is automatically installed under Programs:Accessories, soyou access it as follows:
- Click Start
- Select Programs
- Select Accessories
- Select Hyperterminal folder
- Select Hypertrm.exe
Upon launching Hyperterminal, you'll be given theopportunity to name and assign an icon to your settings. You may chooseany name/icon. Afterwards, a series of dialog boxes will appear. Enterthe following settings:
Phone Number
- Click the drop-down arrow by Connect Using
- Select Direct to COM1 (or 'directto' the port you intend to use)
- Click OK
COM1 Properties, Port Settings
- Bits per Second: select 9600(or desired baud rate)
- Data Bits: select 8
- Parity: select None
- Stop Bits: select 1
- Flow Control: select none
- Click OK
Advanced
- Select Defaults
- Click OK
- Click OK
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This will get you into the main Hyperterminal window.There are still a few more settings to make. Pull down the Filemenu and select Properties.
Properties Dialog
- Click Settings tab
- Check Terminal Keys
- Set Emulation to AutoDetect
- Click ASCII Setup button
- Under ASCII Sending, check Echotyped characters locally
- Under ASCII Receiving, check Appendline feeds to incoming line ends
- Click OK
- Click OK
Using Hyperterminal
Once you've configured the program, make sure to saveyour configuration for reuse. If you launch the program using yourconfiguration icon, your settings will be loaded automatically.
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With the settings listed above, anything you type intothe Hyperterminal window will be sent out the serial port. You can alsosend most control characters by holding down the Ctrlkey and typing the appropriate letter. For example, control-L(formfeed) is recognized by our BPP-, BGX-, VFD-, and SGX-seriesdisplays as a clear-screen instruction. Hold Ctrland type L to clear the LCD screen.
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You can also use an old DOS trick to send particularASCII values that may not have control-key equivalents. Hold down the Altkey and type the decimal ASCII value on the keyboard's numerickeypad (not the number keys along the top of the keyboard),then release Alt. Precede the number with a 0(zero). For example, to send ASCII 133, press and hold Alt, type 01 3 3 on the keypad, then release Alt.
Don't leave out the 0 (zero) preceding the number! Ifyou do, the actual value sent can be changed in odd ways. For example,ASCII 14 sent as Alt-down 1 4 Alt-upworks fine, but ASCII 15 sent as Alt-down 1 5Alt-up gets translated to ASCII 164.
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The smart customer who pointed out the necessity of theleading zero speculates that it has to do with Windows' conversion ofcharacter codes to the DOS character set.
Corrupted Config Files
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Saved configurations can be corrupted in odd ways. Themost obvious symptom is that typing the same character three times in arow causes the third instance of the character to be sent incorrectly.In other cases, the terminal program fails to work altogether. The onlyfix we know of is to create a new configuration from scratch, asdescribed above.